UP TO 40% OFF
Empowering women to embrace their natural elegance, inspired by the boundless spirit of the sea.
¿Who we are?
Welcome to Kaibana, where every stitch tells a story of passion, craftsmanship, and a deep love for the ocean.
Our Story
In 2016, two best friends from the sun-kissed shores of Santa Barbara, California, Charlotte and Eve, decided to turn their shared dream into reality. Fueled by our love for the beach and a desire to create swimwear that reflects our vibrant lifestyle, we founded Kaibana after a trip to Rio de Janeiro. What started as a small project quickly grew into a brand cherished by women around the world.
FAQ
How long does shipping take?
Delivery times vary depending on your location. Typically, shipping takes between 7-10 business days. You will receive a tracking number once your order is shipped, so you can keep an eye on its progress.
Are there any hidden fees?
No hidden fees! The price you see on the product page is the final price you pay. Any customs fees or taxes are clearly stated if applicable.
Can I track my order?
Absolutely!
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can check the status of your delivery at any time.
Do you offer refunds?
Yes, we offer full refunds on returns that meet our policy criteria. Refunds will be processed to your original payment method once we receive the returned item. Please note that shipping costs are non-refundable.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will arrange for a replacement or a full refund, and we will cover any shipping costs associated with the return.
Is my payment information secure?
Your security is our priority. We use secure payment gateways and encryption technologies to ensure your payment information is protected. We accept various
payment methods, including credit cards, PayPal, and more.
How do I choose the right size?
We recommend checking the size chart available on each product page to find your perfect fit. Since sizes may vary by style, it's best to compare the measurements to your own. If you need more help, feel free to reach out to our customer service team.
Do you have a customer support team?
Yes! Our dedicated customer support team is here to assist you with any questions or concerns. You can reach us via email . We strive to respond within 24 hours on business days.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions to our customers! Sign up for our newsletter to stay updated on the latest deals, special offers, and exclusive
discounts.
Customer Care
Our team is here to help with any questions.
Check and Quality Control
A final check in our verification process, our QA experts ensure the product meets our high standards.
Our Promise
We strive to earn and keep your trust. If we make a mistake, we'll make it right.